Privacy Policy

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Church details (name, location, size)
• Member information (names, contact details, demographics)
• Financial information (donations, pledges, payment details)
• Attendance records and event participation

Automatically Collected Information

We automatically collect certain information when you use our service:

• Usage data and interaction patterns
• Device information and IP address
• Browser type and operating system
• Access times and duration

How We Use Your Information

We use the information we collect to:

• Provide and maintain our church management services
• Process transactions and manage donations
• Send communications and notifications
• Generate reports and analytics
• Improve our services and user experience
• Ensure security and prevent fraud
• Comply with legal obligations

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure cloud hosting with encryption
• Regular security audits and updates
• Access controls and authentication
• Data backup and recovery systems
• Staff training on data protection

Data Sharing and Third Parties

We may share your information with:

• Payment processors for transaction processing
• SMS providers for communication services
• Cloud service providers for hosting
• Legal authorities when required by law

We never sell your personal information to third parties for marketing purposes.

Your Rights and Choices

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Opt out of marketing communications
• Request data portability

Children's Privacy

ChurchFlow is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

International Data Transfers

Your data may be processed and stored on servers located outside Kenya. We ensure appropriate safeguards are in place for international data transfers in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Information

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

• Email: privacy@churchflow.co.ke
• Phone: +254 700 123 456
• Address: Nairobi, Kenya